When it comes to dealing with difficult people at work, the toughest ones I hear about in my coaching practice fall into two categories: co-workers or bosses. How you handle your challenging situation should be influenced by your relationship to the person, as well as the general culture at your organization.
All the good advice you’ll read on the subject has one thing in common: the only person you can truly change is yourself. Before you go into a confrontation, take the time to...
